About the Company:
Our client is a large Australian organisation that is a leader in their field. The work culture is collaborative and supportive of each other. They look after their people and provide some of the best benefits, workspaces, and facilities in the industry.
About the Role:
The Business Analyst will enable and support the business to leverage the core engagement platform Salesforce and other applications such as DocuSign. You will be confident capturing business requirements, liaising with Business stakeholders and providing support within the Customer and Supplier Experience (CX/SX) team to translate business' requirements to enable the design, development, testing, training, and implementation of solutions.
Responsibilities:
Engage in the analysis, design, development, testing, and implementation of CX/SX solutions.
Create detailed business requirements, user manuals, and a comprehensive business glossary.
Assist the CX/SX Delivery Lead
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