07th May, 2024
CyberCX is Australias leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Security Engineer to join our Managed Security Services team. This role is responsible for system health, system performance & maintenance and responding to incidents and service requests. Key Responsibilities
Investigate, troubleshoot, and resolve incidents and services requests for infrastructure and other related technologies (e.g., network, systems, cloud, etc.)
Maintain system health and performance through proactive maintenance and patching activities across infrastructure
Perform configuration and administration of infrastructure
Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively
Follow and enforce ITIL aligned incident, request fulfilment, problem and change management process for any changes required on customers network
Communicate with clients in a timely manner
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