The Industry Relations & Operations (IRO) team manages all the partnerships and operations involved in the payments supply chain for our global footprint. From developing strategy and infrastructure to working with external partners, you will find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure and forward-looking. Reporting into the Head of IRO in Melbourne, this role can be based remotely anywhere on the East Coast of Australia or in our Sydney or Melbourne office through a hybrid of in-office and remote working.
You will:
Support the IRO team to operationalise and solidify strategic payment network relationships to put in place new products and infrastructure to future proof Square's business
Lead the entire partnership lifecycle for our payment network partners, from discovery, commercial negotiations, product enablement initiatives, partner operations and compliance, and ongoing relationship management
Maximize current payment network partnerships through detailed and proactive account management, working with internal and external stakeholders to define, iterate and enable new programs and products, as well as optimize Square’s cost structure for payments and create operational efficiency
Partner with Counsel, Finance, Hardware, Marketing, Partnerships, Product, Sales and external businesses, vendors and industry leaders to better develop Square's go-to-market delivery and strategy