Dermalogica Customer Service Agent
A full-time position exists with one of Australia's top professional skin care companies at Dermalogica's Corporate Head Office in Crows Nest.
The main responsibilities include being the first point of contact for customers over the phone, the processing of orders and assisting stockists with account queries while upholding Dermalogica's image of professionalism at all times. The team responds to a high volume of customer enquiries via email, phone and live chat. This role provides flexibility of working from home and the office.
In this role, the primary duties includes:
? Assist customer with product knowledge relating to sales and their order process in a polite and professional manner
? Assist stockists with account queries and provide information on promotions
? Perform reception duties in an efficient, professional, and courteous manner when required
? Answer a high volume of calls and maintain a rapid response rate
? Manage all consumer orders, emails ... Click here to view more detail / apply for Dermalogica Customer Experience Agent
A full-time position exists with one of Australia's top professional skin care companies at Dermalogica's Corporate Head Office in Crows Nest.
The main responsibilities include being the first point of contact for customers over the phone, the processing of orders and assisting stockists with account queries while upholding Dermalogica's image of professionalism at all times. The team responds to a high volume of customer enquiries via email, phone and live chat. This role provides flexibility of working from home and the office.
In this role, the primary duties includes:
? Assist customer with product knowledge relating to sales and their order process in a polite and professional manner
? Assist stockists with account queries and provide information on promotions
? Perform reception duties in an efficient, professional, and courteous manner when required
? Answer a high volume of calls and maintain a rapid response rate
? Manage all consumer orders, emails ... Click here to view more detail / apply for Dermalogica Customer Experience Agent
