Communications Delivery & Design Lead

Working at Transurban is different; it?s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions?building and operating safer, smarter, and more sustainable roads?to solve pressing transport challenges that are slowing cities down.? 


About the role  
We're seeking a Communications Delivery & Design Lead to oversee delivery of Transurban's outbound communications via our third-party mailhouse, including document composition, email, SMS, archiving and other channels. 

This role is crucial in reimagining core customer experiences and enhancing business processes as part of our digital-first strategy. 

You'll manage the Communications Delivery & Design stream, including people management, capacity and quarterly planning, and critical communications processing. You'll also be responsible for documentation of processes and new initiatives, daily reporting and reconciliation, process mapping and journey optimisation, and developing best practices around project management, governance and documentation. 

As our Communications Delivery & ... Click here to view more detail / apply for Communications Delivery & Design Lead