We are seeking an enthusiastic and confident Guest Service Agent to help us deliver unforgettable guest experiences. We’re here to bring a twist to hospitality, giving each guest the so-good satisfaction of having found a gem. And how do we ensure gem status? Guests will find (and seek) their singular touches from our hosts. Think a welcome that cascades into conversation.
Your role will involve making our guests feel at home from arrival to departure, through thoughtful, personable, and sincere hospitality. You will manage requests with a smile, ensure the accuracy of reservations and accounts, and contribute to maximising occupancy and revenue. You’ll also handle phone calls efficiently, coordinate transportation and luggage services, and assist with portering duties as needed.
We’re proud and polished, always thinking about new ways to celebrate local culture and spark joy. If you love delivering genuinely human, intentionally thoughtful, and resolutely passionate hospitality, join our vibrant team at Hotel Woolstore 1888.
