As our Front Office All Rounder, you will assist in all aspects of our day-to-day operations and drive total guest satisfaction. Embarking on a growing journey as we welcome guests back, a day in the life of our Front Office All Rounder includes:
- Welcoming guests to the hotel
- Checking guests in and out in an effecient and friendly manner
- Assisting guests with requests and making memorable experiences
- Ensuring timely and efficient delivery of guest amenities and ensuring the security of our guests and their possessions
- Daily liaison with other departments such as food & beverage and housekeeping regarding guest movements, requests and activities
- Following processes and procedures implemented to ensure guest safety as well as your own
