About You and What You'll Bring
A can-do approach to your work, ideally you will have experience in:
ITIL - Change, Incident and Problem Management
Experience using a service management tool such as Service Now or HB Service Manager
Experience providing support in a level 1 and 2 support service desk role
Customer service
Windows admin, including Active Directory
Experience with Tanium, AWS, Exchange
Defining problems, collecting data, establishing facts, drawing valid conclusions and preparing appropriate reports
Detecting, isolating and resolving automated information system problems
Providing support onsite across different locations within Canberra.
What You'll Love
At Leidos we look after our staff. Flexible working practices, great team building initiatives, consistent learning and development opportunities, employee discounts and excellent exposure to a variety of technologies and projects are just some of the perks. We are growing and evolving, so it?s an exciting place to be.
Our diverse employees support vital missions for government and ... Click here to view more detail / apply for Service Desk Analyst
A can-do approach to your work, ideally you will have experience in:
ITIL - Change, Incident and Problem Management
Experience using a service management tool such as Service Now or HB Service Manager
Experience providing support in a level 1 and 2 support service desk role
Customer service
Windows admin, including Active Directory
Experience with Tanium, AWS, Exchange
Defining problems, collecting data, establishing facts, drawing valid conclusions and preparing appropriate reports
Detecting, isolating and resolving automated information system problems
Providing support onsite across different locations within Canberra.
What You'll Love
At Leidos we look after our staff. Flexible working practices, great team building initiatives, consistent learning and development opportunities, employee discounts and excellent exposure to a variety of technologies and projects are just some of the perks. We are growing and evolving, so it?s an exciting place to be.
Our diverse employees support vital missions for government and ... Click here to view more detail / apply for Service Desk Analyst
