Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days
Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
Yearly salary reviews.
The Customer Experience Team is responsible for ensuring all Latitude products within the Customer Service Department meet the businesses policies, procedures and regulatory compliance requirements from a Voice & Digital perspective.
As a Customer Experience Analyst , you will work within a team environment and partner with business leaders to ensure improvement in compliance and drive a Customer First focus.
Key to your success in this role is the ability to maintain a thorough understanding of our legislation, products, platforms, systems and processes.
Let?s look at some key responsibilities:
Line 1 call and digital reviews
... Click here to view more detail / apply for Customer Experience Analyst
