$32.21 per hour
Full Time - fixed term appointment until 31st December 2024
Kangaroo Point location
Do you have a passion for providing an exceptional customer experience? We're looking for a self motivated, professional and enthusiastic person to join our team in the Customer Service Centre at Kangaroo Point. Your Role
As a Customer Service Consultant you will be responding to service enquiries and requests, to allow customers and referrers to deliver the most suitable care solutions for their needs.
Your tasks will include:
Receive, assess and respond to enquiries in a multi channel Customer Service Centre environment
Providing a highly efficient and consistent standard of service throughout the customer journey
Utilise systems to create and update customer records ensuring accuracy and high quality data capture
Work collaboratively with all members of the Customer Service Centre and the
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