Operations Software Analyst Senior

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At FIS our technology powers the world’s economy and our teams bring innovation to life. As part of FIS Credit Card Solutions, this team works on the Payments One Cards (P1C) Product. Driven by customer requirements, get involved with support and incident management of the product.

The team provides overnight support which is performed on a rostered basis (approx. 1 week, every 5 weeks).

This role is fully remote, working from home.

What you will be doing:

• Providing application software development services and technical support for production environment

• Supporting the P1C Product running in Australia, North America and Latin America

• Lead other developers by proving technical guidance and carry out team lead activities such as task assignment, monitor progress and follow up on issues

• Incident investigation, resolution and follow up activities

• Analyse problems and modify logic in existing application Programs and Jobs

• Code, test, debug, document, implement and maintain the software application

• Maintain, test and integrate application components

• Make recommendations towards the development of new code or reuse of existing code

• Ensure system improvements are successfully implemented

• On call Support outside office hours on a Rostered basis

What you bring:

• 12+ year experience with the following:

• COBOL, CICS and JCL

• Desirable to also be skilled with:

• Jira, REXX, Db2, CA Endevor, Tivoli Workload Scheduler, IBM Debug Tool and File Manager

• Very Good communication skills (verbal and written)

• Strong time management skills

• A willingness to do overnight support on a rostered basis

• Strong teamwork skills and problem-solving skills

• Strong ability and willingness to learn

• Be Process driven and have high attention to detail

A bonus if you have:

• Experience with Credit Card Systems.

• Experience with P1C Product (formerly BASE Global / BASE2000)

• The ability to occasionally work flexible days.  I.e. some weekend work

What we can offer you:

• A competitive salary and benefits including medical insurance and employee share scheme

• A work environment built on collaboration, flexibility and mutual respect

• An opportunity to work for a Fortune 500, global Fintech on cutting edge technology and products

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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