ICT Support Officer
Apply now Job no: 495404 Work type: FT - White Location: Sydney Categories: Information Technology
Working closely with our ICT Staff based in our Head Office in Perth, be responsible for all ICT support and helpdesk enquiries across the business. Based out of our Newington Sydney office, we are seeking someone with a customer service flare and passion for IT.
Answer incoming support calls and provide resolution within SLA using our call logging system
User administration, support and management of Active Directory, JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications
Desktop and Laptop SOE deployment, support, and repair
Administration and support or various peripheral devices
Handheld Device deployment and support (including smartphones and other IOS devices)
Application installation, upgrades, configuration, and support
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