OUR PURPOSE IS TO PROTECT
WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE
Administration/Customer Support Officer
Permanent full-time role available (7.25 hr days)
Office based role in Singleton with onsite parking available
About the role:
In this role, you will provide valuable and productive administration and customer service support to the Coal Services Health business unit. You will be respectful towards customers and have a strong understanding of privacy and confidentiality guidelines to be able to accurately respond to queries and report requests.
Your typical day will include:
First point of contact for customers and or clients
Manage incoming calls via a call queue
Address any incoming emails
Administer and coordinate the delivery of medical assessments
Maintaining accurate information and file
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