Qualifications & Experience:
Minimum 3 years' experience in a technical application support role.
Strong communication and interpersonal skills.
Customer focused can do attitude.
Excellent time management, decision making, prioritization, organization and collaboration skills.
Be a team player, promote a spirit of cooperation and teamwork.
Intermediate to Advanced (Unix and SQL including experience in SQL DB troubleshooting, SQL Profiler, Stored Procedures (Read & Modify), SQL query analysis, SQL query error troubleshooting.
Strong Networking/connectivity skills to diagnose complex connectivity issues.
Advanced technical diagnostic, troubleshooting and problem-solving skills in client and server technologies.
Self-starter, capable of self-paced learning on the job.
Welcomes challenging environments to apply specialist skills, maintaining customer confidence.
Be able to create, maintain and improve technical knowledgebase articles. (KCS)
Knowledge of O365 (Configuration and Administration knowledge desired)
Advanced knowledge in one or more of the following operating systems: Microsoft Windows, Linux, Unix, and OS X.
Experience with PowerShell, IIS and
... Click here to view more detail / apply for Senior Application Support Specialist
Minimum 3 years' experience in a technical application support role.
Strong communication and interpersonal skills.
Customer focused can do attitude.
Excellent time management, decision making, prioritization, organization and collaboration skills.
Be a team player, promote a spirit of cooperation and teamwork.
Intermediate to Advanced (Unix and SQL including experience in SQL DB troubleshooting, SQL Profiler, Stored Procedures (Read & Modify), SQL query analysis, SQL query error troubleshooting.
Strong Networking/connectivity skills to diagnose complex connectivity issues.
Advanced technical diagnostic, troubleshooting and problem-solving skills in client and server technologies.
Self-starter, capable of self-paced learning on the job.
Welcomes challenging environments to apply specialist skills, maintaining customer confidence.
Be able to create, maintain and improve technical knowledgebase articles. (KCS)
Knowledge of O365 (Configuration and Administration knowledge desired)
Advanced knowledge in one or more of the following operating systems: Microsoft Windows, Linux, Unix, and OS X.
Experience with PowerShell, IIS and
... Click here to view more detail / apply for Senior Application Support Specialist