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Jobs in Australia   »   Jobs in Newcastle   »   Customer Service Job   »   Client Service Officer
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Client Service Officer

Atlam Group

About the Role
Our client is seeking a dedicated Client Service Officer to join their Trustee Services Division. In this role, you will be a part of a team responsible for delivering high-quality, consistent, and timely administration services for Trusts and long-term Estates. Managing a caseload of 40-50 Trusts/Estates, the successful candidate will balance work outputs and competing priorities to ensure favourable outcomes for the service recipients.

Responsibilities Include:

Managing a diverse portfolio of Trusts and Estates through various stages of administration.
Upholding high standards of service delivery as set by our client.
Effective communication with a broad range of clients, professionals, staff, and community members.
Applying investigative, analytical, and problem-solving skills to resolve complex issues efficiently.

Ideal Candidate:

Exceptional interpersonal, customer service, and communication skills.
Previous experience in the legal or financial sectors is highly desirable.
A proven track record of empathy, insightfulness, and personalised
... Click here to view more detail / apply for Client Service Officer
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