- Full-time max-term position until Feb 2024 (maternity leave backfill)
- Based at our Ferntree Gully office + Travel to other sites required + Some flexibility offered.
- $36.21 per hour + Super + Salary Packaging benefits
We are looking for a motivated and reliable Administration Officer to join our Child, Youth & Family Wellbeing Program!
More than just a skills-based role, we’re looking for someone with a positive attitude, who values being part of a team, using their initiative, and contributing to the creation of a customer-centred, professional, and friendly working environment.
In this fast paced, varied role, you will:
- Provide responsive, efficient, and accurate administrative and reporting support to Family Support Services Stream (CYFW) which includes 7 teams/services.
- Coordinate bookings, book and confirm client appointments, contribute to the management/maintenance of waitlists, assist in planning groups/events/activities, minute taking, and more.
- Communicate with customers professionally and in accordance with the EACH customer charter.
- Assist engagement of people who experience barriers to inclusion by coordinating involvement of cultural advisors’ interpreters’ volunteers and care teams when requested.
To view a copy of the full Position Description, click here. Alternatively, for more information please contact Navreet Sohal (Program Stream Manager - Family Support Services) at [email protected]
Who we are looking for
To thrive in this role, you will have:
- Demonstrated experience in a busy administrative team environment.
- Experience in community health care setting.
- Appreciation and understanding of the not-for-profit sector (desirable).
- Proficient in the full suite of Microsoft Office programs, and experience using electronic client management database systems, knowledge of Trakcare, DEX and IRIS (highly regarded).
- Strong focus on customer service, continuous improvement, flexibility and responsiveness.
- Demonstrated ability to be proactive, negotiate and resolve issues with sound decision making skills.
- Culturally aware and values social inclusiveness as a strength and positively utilises diversity.
