Your new company The world's largest manufacturer of automatic garage door openers and accessories. Our global experience and innovation has resulted in industry-leading designs and some of the most reliable and efficient products available in Australia and New Zealand. Office located in North Ryde. Your new role
Ensure all inbound calls and Live Chat Conversations are answered and managed according to company standards.
Always maintain a professional service level
Deliver responses to all customer enquiries
Enter and process orders in a timely manner, daily - no outstanding matters at the end of each day.
Ensure correct product, prices & quantities on all orders.
Liaise with customers and sales managers regarding any problems or delays with on-time product delivery.
What you'll need to succeed
Strong customer service and call centre experience
A background in order processing is preferred. However, it is not essential.
Experience utilising CRM's
Excellent telephone & communication skills
Well-developed interpersonal skills
Strong conflict resolution ability
Attention to detail
What you'll get in return
$65,000 - $75,000 + super (experience depending)
WFH up to 2 days per week after the training period
9-5 or 8-4, Mon-Fri
Tafe training courses provided
Progression opportunities
Fantastic benefits
Great company culture
Free onsite parking
ASAP start
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
Ensure all inbound calls and Live Chat Conversations are answered and managed according to company standards.
Always maintain a professional service level
Deliver responses to all customer enquiries
Enter and process orders in a timely manner, daily - no outstanding matters at the end of each day.
Ensure correct product, prices & quantities on all orders.
Liaise with customers and sales managers regarding any problems or delays with on-time product delivery.
What you'll need to succeed
Strong customer service and call centre experience
A background in order processing is preferred. However, it is not essential.
Experience utilising CRM's
Excellent telephone & communication skills
Well-developed interpersonal skills
Strong conflict resolution ability
Attention to detail
What you'll get in return
$65,000 - $75,000 + super (experience depending)
WFH up to 2 days per week after the training period
9-5 or 8-4, Mon-Fri
Tafe training courses provided
Progression opportunities
Fantastic benefits
Great company culture
Free onsite parking
ASAP start
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
