Your new company
An international consumer products group specialising in developing leading brands across mature and emerging markets. Their impressive brand portfolio includes Rafferty's Garden, Morning Fresh, Radiant and St. Tropez to name a few. In Australia, they are a growing success story, offering over 400 SKUs to consumers.
Your new role
The primary responsibility of the role is the timely and accurate validation and processing of customer claims.
Manage the claims register, providing commentary and direction
Validate claims vs scan results to ensure accuracy
Primary contact for enquiries from Field, Finance and Customer teams
Validate and reconcile claims/deductions received; confirm legitimacy and identify invalid claims; support customer and finance team through dispute resolution
What you'll need to succeed
Numerical Skills
Experience in FMCG is highly desirable
Excellent written and verbal communication skills
Proficiency using IT systems
Strong Excel literacy
Strong problem-solving skills
Ability to work in a fast-paced environment and work under pressure
What you'll get in return
Half day Fridays (yes, every week!)
Hybrid Working
Annual Bonus scheme
12 weeks paid parental leave for primary caregivers
Volunteering Days - gifted to support our partner agencies
Generous Staff Discounts
Quarterly drinks
Social Events; barefoot bowls are a favourite!
Annual Flu-shots
What you need to do now
If you are confident within your experience, please click on the 'APPLY NOW' link to send your updated resume to Estelle King at Hays. Any queries email [email protected]. Please note, only successful candidates will be contacted
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply. Please click here to apply.
An international consumer products group specialising in developing leading brands across mature and emerging markets. Their impressive brand portfolio includes Rafferty's Garden, Morning Fresh, Radiant and St. Tropez to name a few. In Australia, they are a growing success story, offering over 400 SKUs to consumers.
Your new role
The primary responsibility of the role is the timely and accurate validation and processing of customer claims.
Manage the claims register, providing commentary and direction
Validate claims vs scan results to ensure accuracy
Primary contact for enquiries from Field, Finance and Customer teams
Validate and reconcile claims/deductions received; confirm legitimacy and identify invalid claims; support customer and finance team through dispute resolution
What you'll need to succeed
Numerical Skills
Experience in FMCG is highly desirable
Excellent written and verbal communication skills
Proficiency using IT systems
Strong Excel literacy
Strong problem-solving skills
Ability to work in a fast-paced environment and work under pressure
What you'll get in return
Half day Fridays (yes, every week!)
Hybrid Working
Annual Bonus scheme
12 weeks paid parental leave for primary caregivers
Volunteering Days - gifted to support our partner agencies
Generous Staff Discounts
Quarterly drinks
Social Events; barefoot bowls are a favourite!
Annual Flu-shots
What you need to do now
If you are confident within your experience, please click on the 'APPLY NOW' link to send your updated resume to Estelle King at Hays. Any queries email [email protected]. Please note, only successful candidates will be contacted
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply. Please click here to apply.
