Customer Service Team Leader
Division: Boral Constr Mat Limited
Department: Overhead WA
Work type: Permanent - full time
Location: Perth
Your next opportunity
This fast paced, dynamic and rewarding position will see that you undertake daily customer service and allocations responsibilities, whilst mentoring and training a small team. As an integral member of our WA operations, you will have the opportunity to influence the quality of our service and our culture.
Your day will involve:
Provide ongoing training and mentorship to the Customer Service Centre team
Resolve customer queries and drive solutions to meet expectations
Partner with internal stakeholders including Production to maximise service
Provide product information and help improve customer interactions by building meaningful, long term relationships
Assist with capturing orders and coordinating the dispatch/ timely delivery
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