About the company:
As one of the Australia?s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod?s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Governmetn client is seeking to engage APS5 & APS6 Complaints Management Complaints Officers for multiple roles.
About the roles: APS5 Complaints Management Officers
Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required.
Managing escalated complaints and ensuring strict deadlines are met.
Producing quality written correspondence for a range of audiences, including formal responses for the Minister.
Coordinating correspondence, briefing, and reporting functions for the Complaints Team.
Supporting the Complaints Team to resolve day to day operations issues and assist in achieving the branch?s strategic objectives.
APS6 Senior Complaints Management Officers
Developing guidance materials and support processes to
... Click here to view more detail / apply for Complaints Management Complaints Officers (APS5&6)
As one of the Australia?s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod?s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Governmetn client is seeking to engage APS5 & APS6 Complaints Management Complaints Officers for multiple roles.
About the roles: APS5 Complaints Management Officers
Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required.
Managing escalated complaints and ensuring strict deadlines are met.
Producing quality written correspondence for a range of audiences, including formal responses for the Minister.
Coordinating correspondence, briefing, and reporting functions for the Complaints Team.
Supporting the Complaints Team to resolve day to day operations issues and assist in achieving the branch?s strategic objectives.
APS6 Senior Complaints Management Officers
Developing guidance materials and support processes to
... Click here to view more detail / apply for Complaints Management Complaints Officers (APS5&6)
