- Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.
- Support the Conference and Event Sales Manager in day-to-day operations and team coordination.
- Ensure high-quality delivery of conferences and events, maintaining attention to detail and effective communication.
- Utilize Opera Sales & Event Management system for data analysis and creation of detailed Banquet Event Orders.
- Cultivate positive relationships with clients and event managers, ensuring a seamless planning experience.
- Promptly respond to requests for proposals and assist with quotes, site inspections and contracts
- Identify and capitalise on upselling opportunities for conference and events.
- Coordinate famils for the proactive sales team and participate in expos or trade functions as required.
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