Milestone IT , your one-stop shop for top IT careers, is partnering with a leading nationwide company to find a talented Desktop Support Engineer ! Are you a tech whiz with a knack for solving problems and providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, this exciting opportunity could be your perfect match!
Our client is seeking a skilled and motivated Desktop Support Engineer to join their growing IT team. In this role, you will be responsible for:
Providing first-line technical support to end-users across the organization.
Troubleshooting hardware and software issues to ensure smooth operation.
Configuring and deploying desktops, laptops, and peripherals.
Responding to user inquiries via phone, email, and in-person support.
Documenting and escalating complex issues to senior IT staff.
Maintaining accurate records and ensuring all IT assets are properly
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