Are you a passionate about Customer Service , then Krebs PCV business line want to hear from you !!
Purpose of the role:
Provides aftermarket customer and sales support by determining customer requirements (parts interpretation), managing the customer sales order life cycle (order entry to despatch), and ensuring enquiries and problems are resolved to deliver exceptional customer satisfaction, Manages Upgrades & Rebuilds to ensure on-time & on-budget delivery to customers.
What you will do:
Coordinate all aspects of the Sales Order Life Cycle, specifically aftermarket customer enquiries that are generated through the Order Desk.
Respond to customer queries in a timely and courteous manner using the company?s approved systems and processes, providing detailed accurate information on product, price and lead times.
In responding to customers, escalate any process, system or technical issues for resolution where necessary and expedite client orders and quotes as necessary.
Liaise with relevant contact if
... Click here to view more detail / apply for Customer Service Offer
Purpose of the role:
Provides aftermarket customer and sales support by determining customer requirements (parts interpretation), managing the customer sales order life cycle (order entry to despatch), and ensuring enquiries and problems are resolved to deliver exceptional customer satisfaction, Manages Upgrades & Rebuilds to ensure on-time & on-budget delivery to customers.
What you will do:
Coordinate all aspects of the Sales Order Life Cycle, specifically aftermarket customer enquiries that are generated through the Order Desk.
Respond to customer queries in a timely and courteous manner using the company?s approved systems and processes, providing detailed accurate information on product, price and lead times.
In responding to customers, escalate any process, system or technical issues for resolution where necessary and expedite client orders and quotes as necessary.
Liaise with relevant contact if
... Click here to view more detail / apply for Customer Service Offer
