Main responsibilities:
Works alongside commercial leader to development a robust sales strategies and action plan for the MICE segment
Manage the MICE Sales Team and the Planning Service Team
Manage a portfolio of key accounts
Implement effective and smart ways of working that allows for seamless client interaction.
Ensure all leads are attended to on a timely basis, with clear SOPs in place to provide a framework to the team.
Work closely with C&E Ops team to ensure all events are delivered to a high standard.
Liaise with greater team for alignment on each event as key to exceed client’s expectations.
Yield event planning and dynamic pricing to promote a culture of maximizing on every opportunity.
Maximise yield and business growth to meet budgeted revenue. Target specific actions to achieve hotel budgets and individual/hotel objectives