Collections Officer
Apply now Job no: 493017 Work type: Full-time Permanent Location: Melbourne CBD Categories: Collections
The Role;
Working as a Collections Officer, you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation.
In this role, you will;
Engage in Inbound & Outbound calls to investigate, identify and establish connections with customers
Negotiate the collections of outstanding funds
Action incoming correspondence via email and mail
Complete detailed and accurate file action notes for all customer interactions
Work to a high level of customer service in line with client requirements
Key Selection;
Strong communication
... Click here to view more detail / apply for Collections Officer
