- Support senior leadership with driving department initiatives, projects, budget adherence
- Taking ownership of department deliverables while ensuring adherence to company and department policies and procedures relating to AML, Data Governance and Outsourcing
- Managing the client integration process and ensuring the experience is professional and positive for all parties involved.
- Manage as appropriate any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard.
- Manage and own the individual performance of direct and indirect reports through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
- Be part of internal AML framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
- Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members.
- Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty
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