Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Located in beautiful Coffs Harbour is our St Josephs Residential Aged Care home (112 beds) and we are seeking a Residential Manager to manage the day-to-day operations of the home.
Your Key Focus areas:
- Maintain the quality-of-service provision to residents in line with the Aged Care Quality Standards.
- Collaborate with residents and their families to ensure high levels of satisfaction, proactively resolving issues, and facilitating case conferences where required.
- Manage the financial performance of the home, through the careful management of resident occupancy levels, AN-ACC funding, purchases and expenditure, and team rostering and labour costs in line with the master roster.
- Provide leadership and coaching to the clinical, personal care, lifestyle, pastoral care, and catering teams.
- Maintain a safe working environment (including fire, medical, emergency and security) through risk management, and more.
Your Skills and Experience:
- Completion of tertiary qualifications in nursing, healthcare, or similar (Bachelor of Nursing).
- Current Registered Nurse registration with AHPRA.
- Thorough understanding of the Aged Care Legislation & Aged Care Quality Standards.
- Demonstrated understanding of the AN-ACC assessment process.
- Demonstrated change management skills.
- Good understanding of the financial drivers of a business – revenue, costs, investments, and the ability to interpret and use a P&L.
- Strong leadership and management skills.
- Customer centric approach.
- IT savvy.
Benefits & Culture:
- Generous salary package + not for profit salary packing + meal entertainment benefits.
- Relocation assistance + 3 months accommodation.
- Leadership role with supportive management.
- Make a meaningful impact on the lives of our residents.
- Discounted gym membership through Fitness Passport.
- Access to CHL’s Healthy Body and Mind Hub for you and your loved ones.
