Digital Service Design Specialist

Digital Service Design Specialist Category: Information Technology Parramatta base location – with flexible/hybrid working site. Full time permanent role What will you be doing? To provide a range of Service Design services to support the ideation process using rapid iteration, disruptive thinking and a 'fail fast approach'. The role will ensure all Service Design and end to end support models are created, reviewed, and implemented for any changed or new services delivered by Digital projects. This role will need to adhere to and help improve our Service Design principles. The role will further support business transition into new ways of working. The key focus of the role would be to ensure projects align to the ITIL service management framework by aligning to our Service Design framework. Your role will involve: Ensure all service design and end to end support models are created, reviewed, and implemented for any changed or new services delivered by Digital projects and…

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