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Jobs in Australia   »   Jobs in Dingley Village   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Atlam Group

We are seeking a passionate Customer Service Officer for a role in Dingley with a leading global organization specializing in fire protection and security systems within the Manufacturing industry. Join our team and be part of delivering exceptional customer service while managing inquiries, resolving disputes, and ensuring accurate data management.Client DetailsOur client is a global leader in fire protection systems, providing installations, services, and firefighting product supplies across Australia. With a focus on customer satisfaction and continuous improvement, they offer a dynamic work environment and opportunities for career advancement.DescriptionAs a Customer Service Officer, you will be responsible for answering customer queries via phone, email, and other channels, managing the main inbox, logging jobs in the field service system, and performing data entry tasks. Ad hoc duties such as filing, calling customers to book work, and collating information will also be part of your role. Your main objective will be to provide exceptional customer service to…

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