Established in 1959 and with over 56,000 members we're a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do. About the Role Reporting to the Chief Information Officer, the IT Service Delivery Manager will lead the provision of technical support to internal staff, including those operating remotely, covering technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other technology tools and products. They will take a leadership role within the IT Service Desk, accountable for proactively improving operational processes and practices, as well as providing operational support as a member of the IT Service Desk. The ideal candidate will have strong leadership and mentoring skills, along with excellent communication abilities to translate technical knowledge into actionable directives. Key Accountabilities: Deliver…
Click here to view more detail / apply for IT Service Delivery Manager
Click here to view more detail / apply for IT Service Delivery Manager
