At least a Bachelors degree from an accredited institution in Computer Science, Information Technology or a related discipline, or equivalent experience/combined education, with relevant ITIL based service operations related working experience and specialised training that is commensurate with the assignment.Coupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives. You will also have:Mandatory5 years of experience with application troubleshooting, diagnosing, testing and resolving customer issuesWindows server and Linux administration skillsKnowledge of networks, network protocols and toolsExperience with scripting languages and task automationExperience working with software development teams and understanding of the Software Development Life CycleDesirableExperience using Apache NiFi, Kafka, Zookeeper and Elastic StackExperience working in a Defence environment.Basic database administration skills for common DB types such as MS SQL and OracleExperience with ticketing, knowledge management and ITSM products such as JIRA, Confluence and HP Service…
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