Level 1 Support Engineer - Late Shift

RecordPoint is the Data Trust Platform; an Enterprise SaaS giving highly-regulated organizations a competitive edge with safer, more secure, better-managed data. The platform brings calm to the chaotic world of data, letting organizations discover, govern, and control their data for tighter compliance, more efficiency, and less risk. Businesses can trust that their data is accurate, private, and safe everywhere, all the time, for consistent confidence that’s backed by RecordPoint expertise. Our global customer list includes highly-regulated companies and government agencies, like The City of New York, NAB, ASIC, Transport for NSW, Ausgrid, Delaware Life and PG&E. Scope: As a Level 1 Support Engineer at RecordPoint, you will play a crucial role in ensuring the satisfaction of our customers by providing efficient and effective business and technical support. You will be the first point of contact for customers seeking assistance with our RecordPoint products. Additionally, you will provide support to Success Plan clients. The ideal candidate…

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