Join Our Client – NSW Government Organization! Position: Shared Service Support Officer Location: Dubbo tart Date: ASAP Duration: 3 Months (Potential for Extension) Pay Rate: $29.96 – $42.26 Hourly Superannuation (PAYG) Hours: 7 max hrs/day, 35 hrs/week Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment, ready to respond to multi-channel customer enquiries and transactions? Our Client, a leading NSW Government organization, is seeking a dedicated Shared Service Support Officer to join their dynamic team in Dubbo. Key Responsibilities: Uphold the values of the NSW Public Sector and the organization, aiming for outstanding outcomes. Resolve first-contact enquiries from various customers with efficiency and accuracy. Offer courteous and empathic communication, showcasing commitment to high-quality service. Process a variety of transactions, ensuring alignment with shared service guidelines. Escalate complex enquiries when necessary, ensuring timely resolutions. Utilize computerized systems, technology, and telephony solutions effectively. Collaborate within a team environment, fostering knowledge sharing…
Click here to view more detail / apply for Customer Service Officer
Click here to view more detail / apply for Customer Service Officer
