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Jobs in Australia   »   Jobs in Perth   »   804. Integrity Staffing - Assessment Officers
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804. Integrity Staffing - Assessment Officers

Atlam Group

Responsible for:Enquiries and Assessments? Provide a first point of contact with the public and legal profession for incoming queries for the Board received via telephone, electronically, in person and in writing, to deliver a high quality service and outcomes and to promote consumer confidence in the Western Australian legal profession.? Determine the appropriate response and pathway required and triage contact and escalate appropriately.? Deal with first and second tier contacts - provide appropriate information, referral, assistance and attempt to resolve straightforward complaints and routine matters.? Provide support to the team as required.? Liaise with legal practitioners, legal practices, tertiary institutions, professional associations and bodies, the public and other stakeholders.? Review relevant material and documentation to quickly assess issues and applications, and to develop options and resolve a matter.

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