ICT Systems Support Lead

Full Time Ongoing with Monthly RDO $82,717 - $90,832 based on skills and experience Generous superannuation and leave Based in Innisfail The Position The ICT Systems Support Lead will assist and provides technical leadership in deployments of new solutions and innovations. With a high focus on Security, the role will provide mentorship and technical escalation to the across the Information, Communications and Technology (ICT) department. The role also performs the actions necessary to keep Council's ICT systems available, reliable, secure and with sufficient capacity for user demands. Key Outcomes Improved security posture for council systems and users. Innovative solutions and initiatives are developed to support council activities and users. Coordinator ICT Operations and Manager ICT can rely on backup and resilience tests to deliver the necessary system availability to users. ICT customers have a high expectation that their problems will be fixed on the first call for support and within published service levels. Provide leadership…

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