Call Center Assistant - Full time

Job Description:Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!ABOUT YOUR NEW ROLE:We are looking for a full time Call Center Assistant in our room service department.The Call Centre Assistant plays an integral role in the provision of food and nutrition services to patients and guests, and is the initial engagement point with the Food Services departments across the Private Division.You will also be responsible for assisting patients as well as their guests and family members with meal selections via the electronic system, telephone , or in person from patients' rooms (for patients screened as needing assistance). You will utilise the CBORD software system, which interfaces with the patient electronic medical record, answer patient calls, enter meal orders into CBORD and provide assistance to patients with menu selections that are in accordance with their prescribed diet.WHY WORK FOR MATER:You will join a high performing team and a workplace with relationships built on mutual trust and…

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