Customer Experience Supervisor

At Tennis World, tennis is our focus and our passion, and we are committed to ensuring the sport is easy to access and enjoyable to play. We offer a variety of programs and services including hotshots, cardio tennis, coaching and social competitions. Our programs open the door to grassroots participation and offer fantastic sessions that combines tennis, fitness and fun into the one. We now have the opportunity for a Customer Experience Supervisor to join our team at the Sydney Olympic Park Tennis Centre on a full-time, permanent basis.  As Customer Experience Supervisor, you'll be at the forefront of providing exceptional service to our valued members, enthusiastic coaching students, and diverse customer base. Your role will encompass a wide range of responsibilities, including managing court hire, enhancing membership engagement, coordinating programs, social leagues, and tournaments, overseeing coaching sessions, supervising the pro-shop, facilitating tours, showcasing merchandise, and ensuring the café operates seamlessly.About the roleIn this role you will:Maintain…

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