As the Product Quality Control specialist for Department 13 International Pty Ltd, you will be responsible for ensuring that all software, hardware, and support is delivered with excellence for our Drone Detection Systems to our customers.
The role requires having physical access to our systems for testing, training, and development. The role will work very closely with engineering, software, product delivery, research and development, and other departments to ensure quality products are delivered to our client base.
The Product Quality Control specialist is responsible for developing, executing, and documenting testing processes and procedures and defining testing strategies and plans to ensure the product being released is up to industry and company standards. You will also be responsible for establishing a test cycle in accordance with the development schedule set by the Engineering and Project Teams.
The Product Quality Control specialist must also maintain customer facing documentation such as Customer Release Notes, User Manuals, and Installation Guides for all products. This role manages both preventative and corrective action with emphasis on root cause analyses in order to ensure that software/product issues are deterred from recurring once they are resolved.
Responsibilities:
• Work with the Engineering teams to develop and execute new and enhance current tests and procedures
• Write and maintain test reports and customer facing documentation
• Perform daily testing of Department 13 products
• Set up and maintain testing assets
• Develop, set up, and maintain automated and manual testing
• Perform quality assurance testing
• Provide customer support for advanced customer needs
• Participate in and travel (10%) for product related demonstrations/evaluations
• Generate bug reports and tickets
• Understand Quality, Safety and Environmental principles and adhere to all processes and work instructions which relate to these matters
Qualifications:
• Relevant qualification or 5+ years equivalent experience in Quality Assurance and product testing
Knowledge & Experience:
• Automated testing process and procedure development
• Demonstrated experience in Software and Hardware quality control
• Demonstrated experience in the use of Atlassian suite or similar platforms
• Microsoft Word, Excel, PowerPoint experience
• Linux operating system maintenance and use experience
• Scripting language experience (bash, perl, python, etc)
• Experience BitBucket
• Proven experience in technical writing
• Test automation and continuous integration experience
Skills:
• A commitment to quality outcomes and continuous improvement
• Strong influencing and communication skills, both verbal and written
• Experience in provision of customer support
• Personal qualities that reflect our core values
• High level of time management and prioritisation skills
• Strong logical, analytical and problem-solving abilities
• High level of computer competency (MS suite)
• Competency in requirements management
Some domestic travel may be required.
If you think you would be a great fit and are excited about the opportunity to work for an innovative Australian company, please apply now.
The role requires having physical access to our systems for testing, training, and development. The role will work very closely with engineering, software, product delivery, research and development, and other departments to ensure quality products are delivered to our client base.
The Product Quality Control specialist is responsible for developing, executing, and documenting testing processes and procedures and defining testing strategies and plans to ensure the product being released is up to industry and company standards. You will also be responsible for establishing a test cycle in accordance with the development schedule set by the Engineering and Project Teams.
The Product Quality Control specialist must also maintain customer facing documentation such as Customer Release Notes, User Manuals, and Installation Guides for all products. This role manages both preventative and corrective action with emphasis on root cause analyses in order to ensure that software/product issues are deterred from recurring once they are resolved.
Responsibilities:
• Work with the Engineering teams to develop and execute new and enhance current tests and procedures
• Write and maintain test reports and customer facing documentation
• Perform daily testing of Department 13 products
• Set up and maintain testing assets
• Develop, set up, and maintain automated and manual testing
• Perform quality assurance testing
• Provide customer support for advanced customer needs
• Participate in and travel (10%) for product related demonstrations/evaluations
• Generate bug reports and tickets
• Understand Quality, Safety and Environmental principles and adhere to all processes and work instructions which relate to these matters
Qualifications:
• Relevant qualification or 5+ years equivalent experience in Quality Assurance and product testing
Knowledge & Experience:
• Automated testing process and procedure development
• Demonstrated experience in Software and Hardware quality control
• Demonstrated experience in the use of Atlassian suite or similar platforms
• Microsoft Word, Excel, PowerPoint experience
• Linux operating system maintenance and use experience
• Scripting language experience (bash, perl, python, etc)
• Experience BitBucket
• Proven experience in technical writing
• Test automation and continuous integration experience
Skills:
• A commitment to quality outcomes and continuous improvement
• Strong influencing and communication skills, both verbal and written
• Experience in provision of customer support
• Personal qualities that reflect our core values
• High level of time management and prioritisation skills
• Strong logical, analytical and problem-solving abilities
• High level of computer competency (MS suite)
• Competency in requirements management
Some domestic travel may be required.
If you think you would be a great fit and are excited about the opportunity to work for an innovative Australian company, please apply now.
