Customer Care Consultant - Canning Vale, WA

YOUR OPPORTUNITY Due to exciting growth in the business, we are looking for an enthusiastic Customer Care Consultant to join our customer service team based in Canning Vale WA, to provide an exceptional level of service to our growing customer base. Your key responsibilities include, but not limited to: Provide an exceptional level of service to one of Blackwoods largest customers via telephone calls, emails and other business systems You will be empowered to investigate issues and escalations and be relentless in your pursuit to reach an outcome quickly There is a degree of administration related tasks and these should be actioned effectively and according to business processes You will be eager to learn and understand the commercial relationships our Mega Mining customers bring to Blackwoods and be pro-active in ensuring you keep yourself up to date with all processes, procedures and updates To be successful, you will have: Ability to work Monday to Friday, between the hours of…

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