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Jobs in Australia   »   Jobs in Sydney   »   Customer Service Job   »   Customer Insights Analyst
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Customer Insights Analyst

Atlam Group

Helia, as Australia’s first Lenders Mortgage Insurance (LMI) provider, with over 50 years expertise in the Australian housing market are in the process of re-inventing ourselves.We exist to accelerate financial wellbeing through home ownership, now and for the future. Our mission  is to create innovative and tailored solutions in partnership with our customers.  We aim to do this efficiently and conveniently, leveraging state of the art technology and data solutions.TechOps follows a Squad/Spotify model – we form in self managing teams to solve key business problems. Team members need to be ‘specialist generalists’ i.e. each person brings their key domain knowledge but are also eager to work on other roles to ensure the squad meets its outcomes.The Customer Insights Analyst works in the Customer Hub and will play a pivotal role in shaping our understanding of customer behaviour, preferences and needs. Leveraging advanced analytics and data mining techniques, you’ll be driving deep dive portfolio and…

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