Good for all Pty Ltd Job Ad Position : Customer service manager Company : Good for all Pty Ltd Location : Darwin Australia Tasks and Responsibilities Oversee customer service team to ensure high level of customer satisfaction Develop and implement strategies to improve customer satisfaction and relation. Handle escalated customer complaints and issues with professionalism and empathy. Train and mentor customer service representatives Monitor customer service metrics and KPIs Collaborate with other departments to ensure seamless customer experiences. Qualification Requirements Proven work experience as a customer service manager Excellent communication and leadership skills Strong problem-solving abilities Bachelor's degree or relevant field Benefits Competitive salary Paid time off Career growth opportunities Apply Here Recruiter Email : [email protected] Benefits Competitive salary Paid time off Career growth opportunities Task & Responsibilities Oversee customer service team to ensure high level of customer satisfaction Develop and implement strategies to improve customer satisfaction and relation. Handle escalated customer complaints and issues with professionalism and empathy. Train and mentor customer service representatives Monitor customer service metrics and KPIs Collaborate with other departments to ensure seamless customer experiences. Qualification & Experience Proven work experience as a customer service manager Excellent communication and leadership skills Strong problem-solving abilities with a focus on team development. Bachelor's degree or relevant field Proficiency in CRM software and Microsoft office Suite. About Company Good for All is a Northern Territory-based packaging wholesale trader who concentrates in packaging services. Good for All offers the most convenient, inexpensive, environmentally sound packaging service. Through environmentally sound practices such as using only eco-friendly and reusable packaging materials, Good for All is able to offer competitive pricing that is easily able to undercut competing services. Good for All is an innovative eco-friendly packaging company, based in Berrimah, Northern Territory that supplies fashion-forward bags and diversified products to eco-conscious retailers across the country and around the world. We work with each client individually to custom design cutting-edge, repurposed packaging. By providing comprehensive distribution services and inventory management, we can supply quality materials for businesses of all sizes. Salary: $1000-79544 Job Publish: 28-03-2024 Job Expire: 27-04-2024 Please click to View more detail / apply .
x
