Social Channel & Community Management Lead

Help define and implement the way the Bankwest brand and customer experience is brought to life across our key social channelsLead our community management approach and implementation to ensure we are always evolving and operating at best practiceUtilise your customer service and communication experience to champion Bankwest Social both internally and externallyDo work that mattersThe Social Channel & Community Lead helps define and implement the way the Bankwest brand and customer experience is brought to life for our customers across our key social channels.Working closely with the Customer Care experts and the Social Media Marketing Manager, you will ensure that our social channels and community management tactics are being delivered according to our strategy and best practice, while seeking to constantly optimise and future-proof these activities.It’s an exciting time for an experienced communicator with a passion for connecting to customers and colleagues to join the team and help us build our reputation for delivering a…

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