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Jobs in Australia   »   Jobs in Joondalup   »   Customer Service Job   »   Help Desk Officer
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Help Desk Officer

Atlam Group

Job description About the Company: Our client takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, they are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community. About the Role: As a Help Desk officer, you will be responsible for providing level 1 and some level 2 support functions. These will range from rolling out PC's and other hardware through to creating, customising and deploying images. You will also provide O365 support for a variety of applications including Outlook, Teams, Share Point and One Drive. Essential Skills and Experience: Demonstrated experience managing laptop and PC image roll-outs - including image creation, customisation and deployment. Previous exposure to providing in-person O365 cloud support, including troubleshooting issues related to Microsoft…

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