Company Name: CPM
CPM is thrilled to announce an opening for the position of Field Support Coordinator within our Asda team. This is a permanent part-time role, requiring 11 hours of work split across Thursday (6am – 12pm) and Friday morning (6am – 11am). The responsibilities include offering telephone or video call assistance to colleagues during their Media visits in-store and completing online audits and data analysis to drive improvements. £14.50 per hour, accompanied by a range of benefits!
Ideal location: Edinburgh, United Kingdom, EH1
This role is home based, but you will need to travel to local stores to conduct audits/store visits.
Key Responsibilities:
- Be on point during agreed working hours, to provide telephone or video support to colleagues in the field with general support queries around media implementation.
- Audit store or colleague performance through online virtual audits or data analysis.
- Ensure the delivery of online virtual audits in line with the targets set.
- Communicates audit findings by completing a final survey report, discussing findings with Compliance Manager and Field Management Team.
- To keep fully up to date on client businesses, objectives and marketplace, to enable business focused discussion and proposal of proactive solutions.
Skills and knowledge needed for this role:
- Effective organisation and adept time management skills are essential for success in this role.
- Strong communication skills, both verbal and written, are necessary to fulfil the demands of interacting with both CPM internal stakeholders and clients effectively.
- Proficiency with technology, encompassing various devices such as phones, iPads, laptops, and computer/phone applications, is indispensable for this position.
- Demonstrated problem-solving abilities coupled with an innovative mindset, particularly in high-pressure situations, will guarantee smooth operations at the store, with assistance from colleagues, in-store contacts, and office support.
- Being a self-starter with a positive disposition is essential
Ideally the successful candidate will have:
- Compliance / Auditor experience
- Supervisory experience would be an advantage.
- Worked in a grocery environment would be an advantage.
Key Information:
- £14.50 per hour PAYE
- This is a permanent part time role working 8 hours, to be worked over 2 days.
- Thursday: 6:00am - 12:00pm and Friday: 6:00am - 11:00am
- You will be required to work from home
- We will provide you with a company laptop and mobile phone.
CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.
