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Jobs in Australia   »   Jobs in Canberra   »   Customer Service Job   »   Case Support & Enquiries Officer
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Case Support & Enquiries Officer

Atlam Group

Case Support & Enquiries Officer Client Service Delivery Branch | APS 4 | Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney Closing date: 07/04/2024 11:45 PM Eligibility The Fair Work Commission (FWC) requires Australian citizenship as a condition of engagement. To be eligible for employment with the Commission, the successful applicant must undergo and satisfy a National Police Check. About the Position The role of a Case Support & Enquiries Officer sits within the Client Services Delivery Branch which is the Fair Work Commission’s (the Commission) face of frontline service delivery. The branch supports much of the work of the Members in dealing with unfair dismissal, general protections and stop orders applications. This is a high performing branch, responsible for meeting or improving on key organisational KPIs.   The role of a Case Support & Enquiries Officer covers work in two streams of the Case Support and Enquiries Team – the Client Services Team and…

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