The National DVA Team Leader primary purpose is to lead the National DVA Operations and QA team to deliver evidenced-based, insightful and helpful medical opinions that are clear, accurate, compliant, and timely to facilitate informed decision-making regarding an individual’s health and work outcomes.
- A strong collaborator who can bring a team together to work optimally.
- Peer to peer support and 1-1 monthly team member catch ups
- Facilitate team meetings
- Documenting process, procedure, and customer guidelines
- Updating KMS with Operations and Quality information
- Learning & Development – assisting with the development revision and delivery of training
- Attendance at monthly Technical and Training Meetings
- Ensure currency of knowledge and skills of customer and legislative framework requirements
- Complete and remain current with all mlcoa / MedHealth organisational compliance requirements
