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Jobs in Australia   »   Jobs in Mulgrave   »   Customer Service Job   »   Commercial Support Assistant
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Commercial Support Assistant

Atlam Group

The company:Oriental Merchant is a leading wholesaler and distributor of authentic Asian food goods in the FMCG industry. We supply major supermarkets and independent grocery stores across Australia, New Zealand and Europe with brands and products familiar throughout the Asia Pacific region. We are proud of what we have achieved in the Asian food category and are looking for a new addition to our team!We have an incredible opportunity for an Assistant to join our close-knit Commercial Support team in Mulgrave!This is an entry level position.Primary Responsibilities Handle enquiries form sales team and provide ongoing support Handle customer queries and complaints professionally in a timely manner Liaise between sales team with other departments (operation, IT, accounts, marketing, procurement, QA and legal) Coordinate meetings for sales staff nationwide Process and keep records of claims from customer and sales team including travel requests, leave taken, sales expenses, sales proposals, price difference, stock issue and etc Maintain and…

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