Your new company A growing Cloud Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.
Your new role In this challenging and rewarding position, you will be responsible for:
Providing 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training Level 1 & Level 2 Service Desk Engineers.
What you'll need to succeed To be successful in this role, you will have:
Demonstrated experience of providing level 3 IT support.
Strong knowledge of Azure, Office 365, Windows Server, Microsoft Exchange, Intune, VMware / Hyper-V, Backup technologies and Network troubleshooting.
Highly developed troubleshooting and problem-solving skills.
Experience working within a Managed Service Provider is highly regarded.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, HP, ITIL and Cisco certifications are beneficial.
A current driver's license and vehicle.
What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to [email protected]. Please click here to apply.
Your new role In this challenging and rewarding position, you will be responsible for:
Providing 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training Level 1 & Level 2 Service Desk Engineers.
What you'll need to succeed To be successful in this role, you will have:
Demonstrated experience of providing level 3 IT support.
Strong knowledge of Azure, Office 365, Windows Server, Microsoft Exchange, Intune, VMware / Hyper-V, Backup technologies and Network troubleshooting.
Highly developed troubleshooting and problem-solving skills.
Experience working within a Managed Service Provider is highly regarded.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, HP, ITIL and Cisco certifications are beneficial.
A current driver's license and vehicle.
What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to [email protected]. Please click here to apply.
