At Johnson Controls, we’ve been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn and play.
Our mission is to continuously deliver the outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So, let’s talk today!
About this role:
We are seeking a motivated and experienced Service Manager or Team Leader looking for their next step to join Johnson Controls in our Rockhampton Branch.
About this opportunity
Permanent full-time opportunity
Attractive base + super + car allowance
Career and training opportunities
Johnson Controls has been ranked 24th of LinkedIn 2023's top companies in Australia to work for.
You will take ownership for the HVAC Service delivery functions for the Service team, including management of WIP, L&M pipeline & labour resourcing and planning.
What you will do:
Hands on role, leading the field team to achieve operational KPIs.
Drives operational excellence.
Manages the WIP list.
Review and management of schedules and reports.
Conduct customer account reviews.
Oversee contract renewal activities.
Drive L&M pipeline management activities.
Manage labour resourcing, forecasting and planning activities.
Manage technician development through on-the-job training, coaching, performance management.
Undertake field ride-along’s with technicians.
What are we looking for:
Experience with HVAC
Excellent oral and written communication skills
Excellent attention to detail
Leadership skills
Strong organizational, administrative skills and time management skills with ability to meet deadlines.
High level of expertise in MS Office software including Outlook, Word and Excel.
If you interested in this role, please click the apply button. If you would like to have a confidential discussion before applying, please contact Priscilla on priscilla.dib@jci.com #LI-PD3
JCI’s Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
Only those candidates the Company (recruitment Agency Company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.
