About the client: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a JIRA Specialist - Procurement to join their busy team for a 12 month temporary assignment. About the role: As JIRA Specialist - Procurement, you will provide detailed technical, professional, policy, operational support and advice in relation to complex procurement and Jira system problems. In addition, you will:Work with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues. Support end users of Procurement Jira Service Desk and developing training and guidance material. Document Jira configuration and issues resolution processes. Generate reports for the Procurement Branch utilising Jira Service Desk data. Collaborate with ICT and Procurement Branch stakeholders, achieving work area objectives. About you: The successful candidate will have:Proven experience in Jira Service Desk administration, management, and reporting experiencePrevious background in procurement and government is a plus!Strong communication and interpersonal skillsCritical thinking…
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